Payment Policy

At Phoenix Print Shop, we want your checkout experience to be simple, secure, and stress-free. Below you'll find all the details about how we handle payments on our store.

Accepted payment methods

We accept a wide range of trusted payment options to make things convenient for you. These include:

Visa, Mastercard, American Express (Amex), Discover, Shop Pay, Google Pay, Apple Pay, Diners Club, Elo, JCB, and UnionPay.

These options work across all devices, whether you're shopping from your desktop, tablet, or smartphone.

Payment security

Your privacy and security matter to us. All payments are processed through encrypted, secure gateways. We never store your card details, and every transaction is protected with SSL encryption to keep your personal information safe.

When you’re charged

Your card or payment method will be charged immediately after you place your order. You’ll see the charge on your statement under our store name, Phoenix Print Shop.

If you ever spot an error or unauthorized charge, please contact your payment provider and reach out to us right away so we can help.

Currency

All prices on our website are listed in US dollars (USD). If you're paying from outside the United States, your bank or card issuer will handle the currency conversion and may apply additional fees.

Order confirmation

Once your payment is successful, you’ll receive a confirmation email with your order details. If you don’t see the email within a few minutes, please check your spam or junk folder.

If your payment fails

If your payment doesn’t go through, first double-check that all card details are entered correctly and your billing address matches your bank's records. You can also try a different payment method. If you're still having trouble, contact your bank to check for any issues on their end, or reach out to us directly and we’ll gladly assist.

Refunds

If your order qualifies for a refund based on our return policy, we’ll issue the refund to your original payment method. Once approved, please allow up to 7 business days for the refund to reflect in your account. The exact timing depends on your bank or card provider.

Need help?

If you have any questions about payments or run into any issues at checkout, we’re just a message away.

  • Phone: +1 480-217-5690
  • Email: Outtaphx@gmail.com
  • Address: 420 E Bell Rd, Suite #7, Phoenix, AZ 85022, United States
  • Business hours: Monday to Saturday – 8:00 am to 8:00 pm
    Sunday: Closed